Return and Refund Policy
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1. Return Window
Change of mind returns are accepted within 30 days of delivery.
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2. Eligibility
Items must be unused, in original packaging, and accompanied by proof of purchase.
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3. How to Lodge a Return
Email info@beyondlabs.com.au with your order number. We provide a prepaid label only if the item is faulty or incorrect.
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4. Refunds
Approved refunds are processed to your original payment method within 7 business days of the goods arriving at our returns centre.
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5. Return to Address
149 Mount Keira Rd, Wollongong NSW 2500, Australia. 6. Australian Consumer Law: Nothing in this policy limits your statutory rights.